Welcome to Home Hardware Building Centre-Fort Saskatchewan, your destination for all your home improvement needs. With a reputation for exceptional service and high-quality products, Home Hardware Building Centre is a trusted and reliable brand in the Fort Saskatchewan community. Our store offers a vast selection of building materials, tools, and accessories, making it easier for homeowners and contractors to complete their projects efficiently. From plumbing and electrical supplies to paint and landscaping products, we have everything you need to transform your house into a dream home. Our knowledgeable and friendly staff are always ready to assist you with expert advice and guidance. At Home Hardware Building Centre-Fort Saskatchewan, we are committed to helping our customers find the right solutions for their projects, ensuring that they have a positive and fulfilling experience. Visit us today and discover why we are the preferred choice for all your home improvement needs.
Reviews
Great, always friendly staff & had what I needed
Terrible customer service. Called ahead to make sure what I wanted was here and they said it was. Arrived, asked 4 employees for help locating the products and they just stood around confused as to what to do. I even provided the product number to customer service and they just sent me to the garden center. When I got there the employee told me customer service should have had it ready so I went back and they sent me to the yard to look for my product with no guidance or advice on where to look. I was planning on dropping lots of cash off here today as I've got a lot of landscaping to do this weekend but I'm not spending a dollar here, the employees are disorganized and don't seem to care much about helping out the customer . The girl in customer service is especially bad at her job
Every time I go there the service is fantastic and I always find what I need. No standing around waiting for a sales rep like the big box store in fort. Would rather pay a little more if need be and get great service and happy sales associates who also know what's in the store. I have been dealing with them for well over 20 years now
The staff were friendly and got me what I needed right away.
Called ahead to make sure that insulation I needed was there. I have an hour drive to get there so I don't want to waste my time and fuel. Got there and they said there was no stock. So guy says to me, well did you call and put it on reserve? I guess when I called and hour before closing someone else decided to randomly come in for 8 bags of 24 inch center insulation when most construction companies are closed.
As always, tons of help and tons of inventory of all my needs. I'm making a custom 10" deep shelf and they had a beautiful selection of wood perfect for my project. 🎶 Home Hardware, Home of the Handy Man!🎶 …
If it was just based on service it would be one star, but they do have a fairly good selection and I can usually find what I need. Every time I have gone there I have had to deal with extremely rude cashiers. Other service is hit-or-miss; occasionally they can actually help you with repairs and advice, but usually they just shrug and look bored. My shopping trip last Thursday was the last time I'll be going there.
Edit: Had to go in today to return something purchased at another location, and had to deal with the same horrible cashier. Nice to have confirmation that I shouldn't spend my money here.
Terrible customer service and rude cashiers who seem super unhappy to be doing their job. Everytime we think we can shop local we go in here to be disappointed and instead travel to the park. The rude customer service is a great way to ruin your weekend if you would like.
Will not shop here ever again.